Hi Dorothea,

I would like to thank you for your valued professional advice and assistance for the past few weeks. It has been a pleasure dealing with you. All my queries were answered , you kept me informed all the time and sometimes when I was about to enquire about something I often got an email from you with an update regarding my query before I even asked, so you were always a step ahead. You also understood my needs in terms of selecting suitable tenants and thus you used your professional judgment in selecting suitable tenants from amongst people who viewed the property. I also want to comment on the ad that you put on daft for letting my house (still have it on the ‘saved ads’ on my smart phone and look at it all the time). You presented the property in a very positive way. I compared this ad with a previous ad for a similar property in the area and the other ad contained four lines only (mine I think had 40 lines as viewed on the screen of the smart phone ) that’s how I knew that you are passionate about what you do. Thanks for arranging the BER test for me, I rang Bruce the other day and he kindly answered all my queries about the BER for the property and also provided advice on how to improve the energy consumption in the property. The rent money was lodged promptly to my account yesterday. Everything went smoothly and I am happy that I chose your company for letting 198 Woodhaven. Well done to you and your staff. I will definitely use your service again and will recommend you to my friends.

Many Thanks,

Huda & Rashad

Received via email on 18th July 2014